At Mastair, we firmly believe: exceptional products require a professional service ecosystem. As an innovation leader in the heat pump industry, we not only earn market acclaim through our independently developed smart heat pump systems but also invest significant resources in building a comprehensive training system to deeply empower our nationwide partners.
The “Heat Pump Master Training Camp”, led by our Chief Engineering Team, covers core content including product structure disassembly, circuit system diagnosis, and multi-condition fault simulation. This enables frontline service personnel to rapidly identify and resolve over 90% of common issues.
We are convinced that the true measure of our value lies in the success of our partners. From product delivery to service empowerment, from technical training to ecosystem co-creation, MasterTech consistently adopts a hands-on approach. We equip every partner with a “Product + Knowledge + Practice” triad operational system. Let us join hands to create value through professionalism and win the future through service!
